Alarm and Incident Response

Eclipse Security looks out for you and the things you value the most. When an alarm is triggered, rely on our security professionals to take stock of the situation without delay.

An alarm system is only as effective as the security teams dispatched to the scene in response. With Eclipse Security’s alarm incident response teams, you get swift, coordinated action along with a thorough and thoughtful approach to securing the scene and reporting on its status.

When an alarm is triggered at your residence or place of business, our professional security officers respond immediately. Quick response times ensure the integrity of the scene while making it more likely that a culprit is caught and property is secured.

Response Times

It’s an unfortunate reality that police can be slow to respond to triggered alarms. For example, a study published in 2020 showed that police in southern California “respond to an alarm activation at low priority within an average of two and a half hours.” This is due in large part to the fact that between 94% and 99% “of police responses to alarms are to false activations.”

However, that same study revealed that “private security officers respond, on average, within 15 minutes, and in case of a burglary, they request police dispatch, which occurs within 10 minutes. Thus, in case of an actual burglary, the joint public-private response is significantly faster and increases the probability of apprehending the burglar.”

Partnering with Eclipse Security’s alarm incident response teams means faster response times. It also means you’ll also have your own dedicated team on-site to secure the scene, make an assessment of damages, if any, and call for police backup, if necessary.

These quick-acting response teams not only protect and secure your property but also free up police resources that are far too often wasted responding to false alarms.

False Alarms

In fact, the plague of false alarms is so prevalent that most municipalities require alarms to be permitted and registered with the local police department. Local officials also often require property owners to pay an alarm registration fee as a way to alleviate the financial burden that comes with responding to so many false alarms.

It’s also why local governments, private security agencies, and alarm system companies work together to implement and improve upon what’s known as Verified Response (VR). Basically, this means police won’t respond to a triggered alarm unless an actual unauthorized entry or attempted entry has occurred.

This is where Eclipse Security steps in to be your eyes, ears, and spokesperson in the protection of your property. And it’s also why our officers are considered such crucial and helpful members of the security community.

Eclipse Security officers are trained to respond to triggered alarms, survey the scene, and choose the best course of action. They’re available to respond 24 hours a day. Our vehicles are equipped with the latest technologies, including GPS navigational systems, allowing for the most direct path to the property and real-time surveillance once dispatched to the site.

Let’s create a customized suite of security solutions just for you. We can revisit it at any time, and our security experts will guide you every step of the way.

There’s a security sweet spot that’s just waiting to be revealed — and Eclipse Security’s experienced team of security professionals is ready to find it. As we like to say, there’s no one right way to perform security details, but there is a way that’s just right for you and your property.

Get in touch with us today. Let’s start talking about the best way to protect the things that are important to you. We have a wide range of expertise, which includes alarm incident response teams capable of monitoring and securing properties as varied as:

  • Construction sites
  • Apartments
  • Condos
  • Single-family homes
  • Gated communities
  • Food cart pods/clusters
  • Manufacturing facilities
  • Hospitals
  • Shopping malls
  • Banks
  • Office parks and commercial centers
  • Car dealerships
  • More

For the best in alarm incident response in Vancouver, Portland, and beyond, Eclipse Security stands ready to serve you.

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Trusted and competent security professionals are on-call and on the job. We can prep services immediately in cases of emergency or when delays would jeopardize property or the safety of our clients.

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